At Lumini, we are committed to providing you with a pleasant and hassle-free shopping experience. This shipping policy describes the conditions and delivery times of our products.

2. Countries We Ship To

We offer worldwide shipping to the following countries: France, the United Kingdom, the United States, Sweden, Norway, Finland, Ireland, Denmark, Germany, Canada, and Vietnam. Whether you're in Europe, North America, or Asia, Lumini ensures fast and reliable delivery to your doorstep. Explore our products and enjoy global shipping, no matter where you are!

3. Order Processing Times

All orders are processed within 1 to 3 working days. Orders are not shipped or delivered on weekends or holidays.

4. Delivery Time

Delivery times may vary depending on your location, however, we ensure delivery within 6 to 12 working days for all the countries we deliver to. Please note that these delays are estimates and may vary depending on transport conditions and customs.

5. Shipping Costs

At Lumini, we are pleased to offer free shipping on all orders, regardless of the destination. We believe in making your shopping experience as smooth as possible, which is why there are no hidden fees or additional shipping costs at checkout.

6. Order Tracking

Once your order is shipped, you will receive a confirmation email containing the tracking information. You will be able to track the status of your delivery via the link provided.

7. Delivery Issues

If you have not received your order within the estimated time, please contact us. We will do our best to resolve the issue as soon as possible.

8. Customs and Taxes

International orders may be subject to customs duties and taxes, which are applied once the order reaches its destination country. Lumini is not responsible for these additional charges. Customs fees and taxes vary by country and are the responsibility of the customer.

9. Contact

If you have any questions about our shipping policy, please contact us at the following email address : 

contact@lum-ini.com